For homes and businesses
Water softener
Less scale in pipes, heaters and appliances. A softener swaps the minerals that cause scale for sodium on tiny resin beads.
Illustration: a line drawing of a water softener, seen from the front and the side, draws itself; then the model appears on a stone plinth in still water. Callouts name the resin tank, the brine tank, the control valve, where water comes in, where softened water goes out and the drain line. No dimensions are shown.
- Resin tank
- Brine tank
- Control valve
- Water in
- Soft water out
- Drain line
Take a closer look
Choose a part to follow the water: in hard, out soft.
A turnable illustration of a water softener. The buttons show where hard water comes in, the resin beads, the cleaning of the beads and where softened water goes out.
- Hard water in
- Resin beads
- Cleaning the beads
- Soft water out
- The service visit
- To drain
- Drag to turn
Resin tank and brine tank
The resin tank holds the beads that catch the minerals that cause scale. The brine tank holds the salt you add.
Hard water in
Water carrying the minerals that cause scale comes in here.
Resin beads
Tiny resin beads swap the minerals that cause scale for sodium.
Cleaning the beads
From time to time, a salt solution from the brine tank cleans the beads, and the minerals are rinsed away to the drain.
Soft water out
Softened water leaves less scale in pipes, heaters and appliances.
The service visit
We come back for service visits. Ask us what a visit covers for your softener.
What happens on the beads
A simplified animation of resin beads inside a softener. Amber hollow diamonds stand for the minerals that cause scale; they stick to the beads as water flows past. When the beads are cleaned, a salt solution washes the minerals off and carries them to the drain.
- Minerals that cause scale
- Sodium
- Resin bead
- Hard water in
- Soft water out
- Salt solution
- To drain
- Minerals that cause scale
- Sodium
- Resin bead
Softening
Hard water flows past the beads. The minerals that cause scale stick to them, and sodium goes into the water in their place.
Softening
Hard water flows past the beads. The minerals that cause scale stick to them, and sodium goes into the water in their place.
Cleaning the beads
A salt solution from the brine tank washes over the beads. It takes the minerals off and rinses them to the drain, and the beads are ready again.
Questions and answers
Where does it go?
Usually where water enters your home or business, before your heaters and taps. It needs a drain for the rinse water and room to top up the salt.
Does a softener purify drinking water?
No. A softener is for scale. For drinking water at your tap, ask about an under-sink RO purifier.
How much does it cost?
Ask us for a price for your home or business.
Ask on WhatsAppRead more
Which salt goes in the brine tank?
Ask us which salt your softener uses. The salt you add to the brine tank is not the same as dissolved salts in water.
Home or commercial?
Softeners come in sizes for homes and for businesses. Tell us about your building and how much water you use.
What does a service visit cover?
We come back for service visits. Ask us what a visit covers for your softener.
Book a service visit on WhatsAppWhere are the specifications?
Size, resin tank, brine tank, control valve, dimensions and power are confirmed on the data sheet for each model. Ask us for it on WhatsApp.
What happens next
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Message us.
Tell us your area and where your water comes from.
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We visit.
We check your space and can test your water.
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We install.
Our team installs the system.
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We come back.
For service visits and filter changes.